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Plenary Session I: Is there a European Dimension to QA?

• Robin Van IJperen , Directorate General for Education and Culture, European Commission

Plenary Session II: Taking stock of institutional QA processes in Europe

•  “Quality assurance processes in European higher education institutions” by Tia Loukkola , Head of Unit, European University Association (EUA)

Plenary session III: Learning outcomes – exploring the challenges to QA

• “Student-centred learning: a student perspective” by Robert Santa , European Student's Union (ESU), Romania
• “Exploring learning outcomes” by Volker Gehmlich , Fachhochschule Osnabrück, Germany

Plenary Session IV: External Quality Assurance: its role and impact

• “Fifteen years of quality assurance in Europe: lessons learnt” by Andrée Sursock , Senior Advisor, European University Association (EUA)
• “Experiences in external quality assurance exercises from various perspectives” by Janja Komljenovic  , Ministry of Higher Education, Science and Technology, Slovenia

To download the workshops and papers presentations, please click on the Working Group Session page.