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This paper presents a case study on the enhancement-oriented approach adopted by the Norwegian Agency for Quality Assurance in Education (NOKUT) for national evaluations of educational quality in study programmes.

These evaluations complement NOKUT’s periodic reviews of quality work at HE institutions by examining specific aspects of educational quality in study programmes. The case study is based on three evaluations; one completed evaluation (2020-2022) and two that are ongoing (since 2022 and 2023, respectively). Each evaluation runs over a two-year period.

Each evaluation addresses key challenges shared by the selected study programmes, while promoting dialogue and knowledge exchange across participating HEIs and between HEIs and external partners.

Prior to each evaluation, NOKUT conducts a stakeholder analysis, followed by a series of input meetings to ensure broad representation in the evaluation design process. By engaging stakeholders in the selection of key challenges, by promoting an inclusive, dialogue-based approach to self-assessment, by sharing interim findings, and by including a peer observer in each site visit, NOKUT's method facilitates critical reflection, mutual learning and continuous quality enhancement. The resulting evaluation reports give recommendations to each participating study programme, but also discuss their wider social and economic context, shared challenges, labour market relevance, and examples of good practice.

The paper demonstrates how a more collaborative approach to QA can foster cooperation across institutions, academic fields, and professional roles, seen within the context of the three missions of higher education. Elements of this approach could be adapted by other QA agencies for use in review or accreditation activities.

This paper was presented at EQAF and reflects the views of the named authors only.

ISSN: 1375-3797

Fostering cooperation through enhancement-oriented national evaluations

Ingebjørg Flaata Bjaaland, Inger-Lise Kalviknes Bore
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